Shipping Policy

Last Updated: 17 April 2025

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Shipping

We ship across South Africa using trusted courier partners such as Pudo and The Courier Guy. Orders are typically dispatched within 2 business days, and delivery usually takes 2–5 working days. For international orders, timelines vary and customs charges may apply. Please contact us for an international shipping quote.

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Shipping Fees

Shipping costs are calculated at checkout based on your location and the size of the package.

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Returns

If you’re not satisfied with your order, you may return unopened items within 7 days of delivery. Please email info@ancientoils.co.za to initiate the return process. Buyers are responsible for return shipping unless the product is faulty or incorrect. Refunds are issued once returned items are received, inspected, and approved.

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Contact Info

Phone: +27 72 171 7657
Email: info@ancientoils.co.za
Working Days/Hours: Monday – Friday, 9:00 AM – 4:00 PM

Return Address

11 South Street ,
Ladismith, 6655,
South Africa

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Trust & Security

We partner with reliable couriers and process returns carefully to ensure your peace of mind. Thank you for trusting Ancient Oils with your orders.